Privacy and Security Policy

All services provided in our store belong to Sınırlı Sorumlu Kedi Kadın Emeğini Destekleme İşliği Kadın Girişimi Üretim ve İşletme Kooperatifi, registered at Küçükköy Mh. Küçükköy Cd. No:8 Ayvalık / Balıkesir, and are operated by our cooperative.

The Cooperative may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected and how it is protected.

By filling out membership forms or various forms and surveys on our store, certain personal information related to members (such as name-surname, company information, phone number, address, or email address) is collected by our store as required by the nature of the business.

Our Cooperative may send campaign information, details about new products, and promotional offers to its customers and members at certain times. Our members may choose whether or not to receive such notifications during registration, modify their preferences later through the account information section after logging in, or use the link provided in the notification message.

During the approval process carried out via our store or via email, the personal information electronically transmitted to our store by our members will not be disclosed to third parties outside the purposes and scope defined in the “Terms of Use and Membership Agreement” concluded with our members.

To identify issues related to the system and quickly resolve any problems or disputes that may arise regarding the services provided, our Cooperative records and uses the IP addresses of members. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic information.

In addition to the purposes and scope defined in the “Terms of Use and Membership Agreement,” our Cooperative may use requested information for direct marketing purposes either by itself or by persons with whom it cooperates. Personal information may also be used when necessary to contact the user. Information requested by our Cooperative, information provided by the user, and information related to transactions carried out through our store may be used by our Cooperative and its business partners—outside the purposes and scope defined in the “Terms of Use and Membership Agreement”—for statistical evaluations, creating a database, and market research, provided that the identities of our members are not disclosed.

Our Cooperative undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure confidentiality and prevent all or any part of the confidential information from entering the public domain or being disclosed to unauthorized individuals or third parties.

Credit Card Security

Our Cooperative prioritizes the security of credit card holders who shop through our online stores. Your credit card information is never stored in our system.

There are two things to look for to understand that you are on a secure site when entering the transaction process. One is the key or lock symbol located in the lower part of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only within the scope of the sales transaction and according to your instructions. During the purchase process, credit card information is transmitted directly to the relevant bank for verification via a 128-bit SSL (Secure Sockets Layer) encrypted protocol, independent of our online stores. If the card’s availability is confirmed, the purchase continues. Since no credit card information can be seen or saved by us, it is prevented from being accessed or obtained by third parties under any circumstances.

For online orders placed with a credit card, the accuracy of payment/invoice/delivery address information is checked by our Cooperative to protect against Credit Card Fraud. Therefore, for first-time customers, financial and address/phone information must be verified before their order can proceed to the supply and delivery stages. If necessary, contact is made with the cardholder customer or the relevant bank to verify this information.

Only you can access and modify all information you provide during registration. If you securely protect your login credentials, it is not possible for others to access or modify your information. For this purpose, all membership processes take place within a 128-bit SSL secure area. This system is an internationally recognized encryption standard that is nearly impossible to break.

Online shopping sites that provide a customer service hotline and have clear physical address and telephone information are preferred more frequently nowadays. This allows you to obtain detailed information about any issue you may wonder about and better assess the reliability of our Cooperative, which provides online shopping services.

Third Party Websites and Applications

Our store may provide links to other websites within the platform. Our Cooperative assumes no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our site are distributed to users through our business partners. The Privacy Policy Principles in this Agreement apply only to the use of our store and do not cover third-party websites.

Exceptional Circumstances

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy. These cases are strictly limited to:

Compliance with legal obligations required by laws, decrees, regulations, or other binding legal rules issued by authorized legal authorities;
Fulfilling and implementing the requirements of the “Membership Agreement” and other agreements concluded with our users;
Requests for user information by administrative or judicial authorities as part of an investigation or inquiry conducted in accordance with legal procedures;
When it is necessary to provide information to protect the rights or safety of users.

E-Mail Security

Do not write your credit card number or password in emails you send to the Customer Service of our store regarding any order. Information contained in emails may be viewed by third parties. Our Cooperative can in no way guarantee the security of information transmitted via email.

For any questions or suggestions regarding our privacy policy, you may email us at kedi̇kadinkooperati̇fi@gmail.com. You may also contact us using the information below:

Cooperative Name: Sınırlı Sorumlu Kedi Kadın Emeğini Destekleme İşliği Kadın Girişimi Üretim ve İşletme Kooperatifi
Address: Küçükköy Mh. Küçükköy Cd. No:8 Ayvalık / Balıkesir
Phone: 0266 312 24 11 – 0505 628 29 19